Meet Our Management Team
Our Williams Comfort Air and Metzler’s Mr. Plumber team members are proud of our community. All of us are committed to investing the time and resources needed to improve the quality of life for the residents and businesses in Central Indiana.
We appreciate feedback from our customers as this is how we continue to grow in excellence. Please contact our management team at anytime with your comments, suggestions or feedback on how we have served you and, most importantly, how we can better meet your needs.
President and Owner
Jacob was raised in the heating and cooling industry as a part of Huck Heating and Cooling. His career took a different path into the world of computers and information systems that led him to positions at Intel Corporation and Interactive Intelligence. He rejoined forces with his father, Joe, as a partner in Williams Comfort Air in 2007.
Jacob is a native Hoosier, graduating from Hamilton Southeastern High School and receiving a BS in Computer Science and Math from Purdue University.
Jacob works behind the scenes to provide a fluid and efficient work environment that is technologically supported, allowing the rest of the team to be customer-focused. He encourages his team and adds a different insight and perspective to customer satisfaction goals.
Jacob is married and has one daughter. He enjoys spending time with his family.
Joe began his career in the HVAC/Plumbing industry in 1974 serving a local heating and cooling company until 1985. In 1985, he founded Davis-Huck Heating and Air Conditioning and later founded Huck Heating and Cooling serving the Indianapolis area. Huck Heating and Cooling became Dial One Huck Heating, Cooling Plumbing and More in 2001. Joe purchased Williams Comfort Air in May, 2007 and Metzler’s Plumbing (now called Metzler’s Mr. Plumber) in April 2008.
Joe is a native Hoosier, graduating from Roncalli High School and attending the School of Architecture at Purdue University. He has also attended many trade-related schools and seminars. Joe is a member of the Heating and Cooling Association of Central Indiana and The Builders Association of Greater Indianapolis, Angie’s List and the Better Business Bureau.
“Doing the right thing on behalf of the customer – whatever it takes” is Joe’s belief in providing the very best service to his clients and delivering comfort to their homes in a timely manner. He strives to set a daily example of integrity for his team by always putting the client’s needs before his own schedule. He believes that customers want… “someone who wants the job to be done better than they do”… and he strives for that excellence.
Joe has been married to Donna since 1984 and has been blessed with five children and five wonderful grandchildren. He enjoys running and NASCAR as well as fishing with his father and son… and one day his grandchildren.
Dan Lockart, Jr.
General Manager and Owner
Dan has built his career in the HVAC/Plumbing industry from the ground up. He was an installer for 11 years, a service technician for 8 years and has spent the last 6 years in service management. Dan became a partner in Williams Comfort Air in May, 2007.
Dan is a native Hoosier who graduated from Mount Vernon High School. He later graduated from ITT Technical Institute and attended numerous trade-related training seminars. He is certified by North American Technicians Excellence (NATE), holds a heat pump certification and has an Indianapolis Master Unlimited Air Conditioning License.
“It takes a team to provide service excellence to our clients” is Dan’s long-time belief. Teamwork, mutual respect and performing each task – no matter how small – with integrity is the key to providing excellence in customer service. Dan encourages his team to strive for excellence in their careers and in their personal lives, reminding them of their responsibilities to their customers, co-workers and families. Dan draws upon the hundreds of experiences that he has encountered over the years to help his team when they are faced with difficult circumstances.
Dan is married to Trina and has a daughter. He enjoys many outdoor recreations and shares his home with six (6) English Mastiffs.
Service Manager and Owner
Josh was raised in the heating and cooling industry as a part of Huck Heating and Cooling. He has served in many capacities… installation, customer service, marketing and informational systems. Josh became a partner in Williams Comfort Air in May, 2007.
Josh is a native Hoosier, graduating from Hamilton Southeastern High School and attending the Kelley School of Business at Indiana University.
Josh challenges his team by setting an example of doing the right thing, involving others and taking care of their customers’ needs at all times. He stresses to always ask “why” and to learn from each success and problem.
Josh will wed his financé Sarah in September, 2010.
Tom began his career in the HVAC/Plumbing industry in 1982 as an installer and technician and has served as a sales manager since 1995. Tom’s experience in the “hands-on” installation and service areas makes him an invaluable to both the team and the customer. Tom is able to benefit his clients with his practical knowledge of heating and cooling as it applies to best meeting their needs. Likewise, he is able to pass on this knowledge to the Williams Comfort Air Comfort Consultants for the benefit of all clients. Tom became a partner in Williams Comfort Air in May, 2007.
Tom graduated in Batesville, Indiana. He lived in Arizona for seven years and completed four years of Technical School.
“Assess the client’s needs and then recommend the best options” is Tom’s philosophy. He emphasizes to his team that listening to the customer is critical and presenting a solution that best fits their needs… not what the consultant would like to sell… is the right way to do business.
Tom enjoys horseback riding, camping, the great outdoors and football.
Mike began his career in the HVAC industry in 21 years ago. He has worked for several local heating and cooling companies and joined Williams Comfort Air in 2007.
Mike has lived in Indiana for 39 years and graduated from Mount Vernon High School. He certified by the Environmental Protection Agency (EPA) and North American Technicians Excellence (NATE) and has completed two years of vocational training and many trade-related seminars.
“Installing the job correctly and neatly in a timely manner” is Mike’s vision of service excellence. Mike previews all installations for the accuracy of ordering materials and properly scheduling time and crew. He reviews each installation with the installation crew, ensuring that any possible questions or concerns are addressed before they arrive at the customer’s home. He also checks in during the installations to check for unexpected issues.
Mike has two children. He enjoys fishing, boating and coaching baseball.
Laura has been with Williams Comfort Air for 11 years serving our great customer base. She has built a long-term relationship with our customers and is a familiar, friendly voice when our customers call us.
Laura graduated from Carmel High School and received her Bachelor’s degree and MBA from Ball State University.
“Service excellence is the quality that sets Williams Comfort Air above our competition” is Laura’s firm belief. She leads her team by example – striving to ensure that all of her daily interactions positively affect the relationships with her team and her customers.