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A close up of a drain with water droplets

Indianapolis Drains and Sewers Experts

Indianapolis area homeowners rely on the home’s drain and sewer system for the safe drainage and removal of wastewater. Drain pipes allow waste to flow out of the home to residential sewer pipes, which send wastewater to municipal sanitary sewers for sewage treatment collection, or to private septic waste treatment collection.  Proper drainage and clear sewer lines keep a home running as it should, with effortless waste removal.

Drains and sewers pose a serious issue when they fail to function correctly. Clogged drains, fatbergs, broken drain or sewer pipes, and other issues disrupt drainages and potentially cause a backup of sewer water and sewage in the home. The main sewer line can become clogged with grease, hair, toys, and even roots.

Williams Comfort Air’s plumbers and drain technicians are always available to diagnose the cause of your home’s sewer or drain issue and make needed repairs, from drain clearing to replacing pipe systems through non-disruptive trenchless methods. We’re ready 24 hours a day to clear in-home drains and underground sewer lines, complete with a sewer camera inspection if needed. Sewer and drain issues often become messy fast, so call the plumbing pros of Williams Comfort Air quickly to avoid potentially hazardous drain and sewer problems at home!

Contact us to have a skilled plumber perform any of the following drain and sewer services:

Services for Drains and Sewers in Indianapolis

At Williams Comfort Air, we provide the following drain and sewer services:

  • Drain Clearing / Cleaning
  • Sewer Line Repairs
  • Sewer Replacements
  • Trenchless Pipe Bursting
  • Camera Inspections
  • Rooter Services
  • Jetting of Blocked Lines

Don’t Waste Time on a Slow or Backed-up Drain

Williams Comfort Air is ready to answer your call with fast, effective drain cleaning service the first time. This can be a messy job, but we always wear shoe covers, use drop cloths, and clean up your home before we leave. Whether you have a kitchen sink clogged by grease, a shower drain that has more hair in it than on you, an overflowing toilet that just swallowed your phone, tree roots that have made a new home inside your sewer line, or any other problem – we’re standing by 24/7 ready to handle the problem.

How Plumbers Unclog Drains

Drain problems are not fun and no one likes to deal with them repeatedly, but that’s what happens when draining pipes start to fail. The short answer is to have the line cleared. Our drain cleaning technicians are trained, certified, and specialize in all facets of drain repair, replacement, and relining.

The key to eliminating drain problems is to identify the cause of the issue. We search by performing a camera inspection that alerts us to blockages or damage in your pipes. The results of this search tell us which treatment to use to remove the blockage, where repairs need to be made or new pipes installed, and identify products and materials that need to be kept out of your drains in the future.

Our expert drain and sewer technicians can assist you in determining the best solutions that meet your needs. Williams Comfort Air provides speedy and professional drain and sewer service for residential plumbing systems. We’re standing by ready to help 24 hours a day, 7 days a week.

Heating Emergency? Calls Are Answered 24/7/365

About Your Home’s Drains and Sewers

Homeowners often use ‘sewer’, ‘drain’, and ‘sewer drain’ as interchangeable terms, leading some to wonder, “Are drains and sewers the same?” Drains and sewer lines form the home’s drainage and sewer systems, which make up the waste and wastewater removal portion of the home plumbing system, but they are separate components. Sewer systems have multiple components as well, including private lateral sewer pipes, sanitary sewers, storm drains, and storm sewers.

The Sanitary Sewer

  • Drain pipes are the lines that carry waste and wastewater from your plumbing fixtures to the sewer lines. Drain lines are inside the home, while sewer lines are buried outside the home.
  • Your home has a main sewer line, sometimes called a lateral drain, to carry waste from the home to the septic system or municipal sanitary sewers.
  • The sewer main or lateral drain connects to the municipal sanitary sewer line located outside your property boundary, likely under the road.
  • Private sewer systems link up to the main shared sewer line nearby. The sanitary sewer system is designed to carry waste from homes to a nearby sewage treatment plant.
  • Clogs or repair issues to the private sewer line are the responsibility of the homeowner to correct, while issues that stem from the municipal sanitary sewer are the responsibility of the sewer provider.

The Storm Sewer

  • Storm sewers are designed to collect storm water and snow melt, then carry it away from homes and streets to nearby water sources including creeks, streams, or rivers. Since this water is untreated and should not contain waste products, there’s no need for it to be processed at a treatment facility like wastewater from the sanitary system.

  • Storm drains that allow storm water runoff into the storm sewer system are located outside on your property as well as on public streets and curbs. Floor storm drains on patios, trench storm drains across driveways, and gutter storm drains collect water runoff and carry water to main storm sewers.

Drain and Sewer Tips from the Experts

Many people pick up the phone and call for service when something isn’t working right. If you follow the guide below, you may find a solution that you can do yourself. If you are uncomfortable with checking any of these things, then you should call for service and let one of our drain and sewer technicians perform an inspection. 

Is Your Sewer Line Blocked?

  • The first thing to do in the event that your sewer line is blocked is to shut off all water and don’t use any plumbing in the house until the blockage is cleared or you can isolate the problem.
  • Start checking plumbing fixtures in the home. It is very important that you don’t force anything else through a clogged sewer line.
  • If you suspect your sewer line is blocked but not cracked or broken, you might be able to unclog waste and debris with a plunger.

Clearing out Clogged Pipes

  • Try pouring hot / boiling water into your toilet from waist height. The heat from the water may help dissolve the clog.
  • Pour a quart of dish soap down a clogged drain. The soap surrounds the clog and lubricates it so that next time you run water the clog should flow out.

Prevent Future Drainage and Sewer System Problems

Your home’s drains and sewer lines are only designed to handle wastewater and human waste.

Treat Drains and Sewer Lines with Care

  • Chemical drain cleaners may be able to fix a clog, but they can cause irreparable damage to your drains. Avoid using these products if possible.
  • Avoid pouring oil and grease down your drains.
  • Grease, bones, animal fats, and skins shouldn’t go down your drain. Your garbage disposal isn’t designed to handle these items.
  • Be careful what you flush down your toilet. The drains aren’t meant for heavy-duty products like paper towels and sanitary napkins.

Know Where Your Main Sewer Line Is Located

  • Do not place any plants with extensive root systems nearby. Additionally, keep all root systems properly watered.
  • Roots will usually only extend toward the pipes under your home if they are looking for a water source and the sewer line can provide that source.

Frequently Asked Questions


Who Is MAX?


Max is an important part of our team. He is more than just a cartoon character. Max represents our commitment to quality work, craftsmanship, pride, and our passion to serve our clients and community. We celebrate this mentality through Max because these are the values that drive us to be the area’s most complete and comprehensive home service company. So, now when you see Max, you’ll know the story behind the man with the mustache!