MAX Scholarship for Leadership Nominations Are Open!


MAX Scholarship for Leadership Nominations Are Open!


MAX Scholarship for Leadership Nominations Are Open!


A living room filled with furniture and windows

Heat Pump Services

Williams Comfort Air knows heat pumps are a great, energy-efficient way to heat and cool your home. Heat pumps have the same lifespan as an air conditioner–furnace combination (about twelve years) when recommended maintenance is followed. Williams Comfort Air is a local leader of heat pump systems in Indianapolis. The heat pump services we offer are:

No matter what type of service your heat pump system needs, our heating and cooling technicians are standing by to serve you. Throughout the entire Central Indiana area no one will match our heat pump experts. Request service today!

Heat Pump Emergency? Calls Are Answered 24/7/365

How Does a Heat Pump Work?

Although a heat pump may look very much the same as a central air conditioner in size and appearance, a heat pump provides both heating and cooling, whereas a central air condition only provides cool air. Here’s another way to think of it. A heat pump is an air conditioner in the summer and a reverse air conditioner in the winter.

Central heat pumps are typically part of a split system, which means they have an indoor unit and an outdoor unit. Some heat pumps are packaged systems, which means they usually have the compressor, condenser, evaporator coil, and fan located outdoors in a single cabinet.

During the summer, a heat pump cools your indoor air by moving the heat extracted from the air through refrigerant and releasing it to the outside. Like an AC system, a heat pump has three main components:

  • A Compressor
  • A Condenser
  • An Evaporator Coil

The indoor unit, which contains the evaporator coil, extracts the excess heat and humidity from the air. The outdoor unit, which contains the condenser and compressor, releases that captured heat to the outdoors. The heat pump operates in a continuous cycle to keep your home comfortable. When the room reaches the temperature set on the thermostat, the heat pump turns off. As the room warms up, the thermostat turns the heat pump back on.

In the cold days of winter, the heat pump pushes warm air into your home instead of venting it to the outside. More technically speaking:

  • When an air‐source heat pump is heating your home, the cooling cycle is reversed. Whereas an air conditioner works just in the summer, the outside unit of a heat pump system works all year.
  • In the outdoor unit, the heat pump evaporates a low‐temperature refrigerant. As the liquid evaporates, it absorbs heat from the outside air (even winter air contains heat!).
  • After the gas is compressed in the outdoor unit, it passes into the indoor coil and condenses, releasing heat to the inside of the house.
  • In addition, since the outside unit is providing the hot air, a heat pump system does not include a furnace. Instead, it utilizes an air handler to circulate the warm air throughout your home.

At Williams Comfort Air, we can recommend a heat pump to fit your budget and your home.

Heat Pumps We Offer

  • Model #: 25HBC5 Comfort™ 15 Heat Pump
  • Efficiency Rating: 15 SEER / 8.5 HSPF / 12.5 EER
  • Sound Level: 69 Decibels
  • Compressor/Motor: Single-Stage
  • Parts Warranty: 10 Year

  • Model #: 25HNB5 Infinity® 15 Heat Pump
  • Efficiency Rating: 16 SEER / 13 EER / 8.5 HSPF
  • Sound Level: 68 Decibels
  • Compressor/Motor: Single-Stage
  • Parts Warranty: 10 Year

  • Model #: 25HNB6 Infinity® 16 Heat Pump
  • Efficiency Rating: 17.5 SEER / 13.5 EER / 9.5 HSPF
  • Sound Level: 67 Decibels
  • Compressor/Motor: Two-Stage
  • Parts Warranty: 10 Year

  • Model #: 25HPB6 Performance™ 16 Heat Pump
  • Efficiency Rating: 16 SEER / 13 EER / 9 HSPF
  • Sound Level: 67 Decibels
  • Compressor/Motor: Single-Stage
  • Parts Warranty: 10 Year

  • Model #: 25VNA0 Infinity® 20 Heat Pump With Greenspeed® Intelligence
  • Efficiency Rating: 20.5 SEER / 16 EER / 13 HSPF 
  • Sound Level: 58 Decibels
  • Compressor/Motor: Variable-Speed
  • Parts Warranty: 10 Year

  • Model #: 25VNA8 Infinity® 18VS Heat Pump
  • Efficiency Rating: 18 SEER / 12.5 EER / 11 HSPF
  • Sound Level: 55 Decibels
  • Compressor/Motor: Variable 5-Stage
  • Parts Warranty: 10 Year

Who Is MAX?

Max is an important part of our team. He is more than just a cartoon character. Max represents our commitment to quality work, craftsmanship, pride, and our passion to serve our clients and community. We celebrate this mentality through Max because these are the values that drive us to be the area’s most complete and comprehensive home service company. So, now when you see Max, you’ll know the story behind the man with the mustache!