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How to Choose a Plumber in Indianapolis

Tips to Help You Find a Licensed Plumber in the Indianapolis, IN Area

If you are looking for a talented and professional plumber in your area, look no further than Williams Comfort Air. There are many complex scenarios that would warrant the use of a plumber, but no matter the magnitude or urgency of your plumbing issues, we stand ready to assist you, day or night.

Evaluating and hiring a plumber can be challenging, especially if you aren’t sure what to look for. To help you make the right choice for your plumbing problems, here are a few tips for finding the right plumber for the job.

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How to Begin Your Search

It can be challenging to find a professional to work in your home. This is true whether you have owned your home for decades or are new to the area. The goal is to find a talented plumber who you feel you can trust to do great work for a reasonable price. Obviously, not every plumber in your area will fit that bill. Finding a reliable plumber can be overwhelming at first, but you may have more help than you know.

It can be comforting to know that people are all around you who are likely willing to help in your search. You may want to begin by talking to trusted individuals in your area about who they have relied on in the past.

Close Friends

The people you associate with daily may have a history of working with a particular plumber or plumbing contractor.  When searching for a new plumber, it is impossible to get too much information about plumbing companies and their reviews. Talk to your closest local friends about who they have used and what they thought of the work.


Most people will begin looking for a professional in their area by asking family members for advice. Your family members who own homes and live close to you will be significant assets for making connections. They may even have a plumber who they are willing to share with you.

People in Your Neighborhood

The chances are high that someone in your neighborhood has needed a plumber at one time or another. You may not know all of your neighbors perfectly, but talking about a plumber can be a great icebreaker!

It is essential to keep in mind that each company has a specific service area. When looking for recommendations on plumbing companies, you should limit your search to your personal metro area. Otherwise, you may get a referral for a wonderful company that will not come to your home because you live too far away. You may want to limit asking for personal referrals to people that live near you.

Instead of searching for a qualified plumber online where some reviews may not be constructive, you should start by asking the people you trust most. The people you associate with regularly will usually give you a very blunt and straightforward review of plumbers that they have used, only recommending the very best.

Unfortunately, there may be some listed professionals you may not want to hire. Perhaps there was a plumbing problem they could not solve, or they simply don’t have a current, valid business license. If you know of any formal complaints listed against a potential plumber, it may be best to steer clear.

Local Resources for Finding a Professional Plumber

Not everyone enjoys asking for referrals from friends and family, and that is just fine. Fortunately, there are community resources available that can help while you do your own research. Certain agencies offer assistance in learning about a company’s quality of work, as well as specific plumber’s credentials.

The Chamber of Commerce

Every community has a Chamber of Commerce designed to monitor and improve business in the area. Your local chamber will likely have contacts for the master plumbers in your local area. This organization works to improve business interests in each community by promoting and supporting reputable companies, including reputable plumbers.

Non-Profit Organizations

There are also non-profit organizations such as the Indiana Plumbing, Heating and Cooling Association (PHCC) which can help connect homeowners to good plumbers. These service professionals will help you find potential plumbers with plenty of experience and a full range of skills.

Some homeowners choose to turn to online services for help with selecting a plumber, though many online review sites are unreliable when finding a quality plumbing contractor. This may be due to a small number of reviews in which individuals either have raving reviews or extremely horrible experiences. With so few reviews on file, a good plumber may have an overall lousy review though he may do great work. It is better to talk to real people when looking for help with a plumbing issue.

If you feel that online referrals are your only source for help, keep in mind that they can be weighted one way or another. A better practice than just reading reviews is to pay attention to how a company responds to its clients.

Do they take the time to respond? Have they offered to help with any issues that people may have had? Are they willing to own up to mistakes they have made? Noticing how a company treats its clients is a good indicator of the quality of people you are working with.

How to Identify Quality Plumbers

Unless you are in desperate need of emergency plumbing services, you should get multiple quotes for each plumbing job. First, it is best to identify which plumbing contractors you want to work with and then ask each for an accurate estimate. Keep in mind that remodeling contractors may not be able to give you an exact estimate on a remodeling project, though most will do so with basic repairs.

Once you have established contact with each plumbing company, here are a few helpful tips on identifying if they are good plumbers you can trust to do quality work.

  • Certification: Like most states, Indiana requires that each plumbing company hold a state license. This licensure requires a certain amount of classroom instruction and experience as an apprentice plumber and journeyman plumber. It is vital that before you hire a particular plumber, you as for his license number and verify that they are qualified.
  • Continuing Education: You may also want to keep in mind that even master plumbers need to stay on top of their training. It is appropriate to ask a company how they stay up to date on all of the latest building codes and guidelines. Make sure you work with a company that cares about staying current, so you can keep repairs up to par with the latest construction guidelines.
  • Liability Protection: A licensed plumber will not just hope that everything goes well during a plumbing job. Instead, they will have insurance to protect your home or property in case of any significant plumbing problems. This liability insurance will ensure that any damage to your home will be fixed and cover any injuries sustained while on your property.
  • Professionalism: Some plumbing companies just know how to be professional. It does not matter for most if they only have six employees or several large companies; professionalism is what sets them apart. For example, companies who pride themselves on being professional may show up in branded uniforms that are easy to identify. They will stay professional throughout the entire job, helping you to feel comfortable with them working in your home.
  • Quality Warranty: A quality warranty is one offered by the plumbing company to ensure that their work is safe and up to building codes. This warranty can be extremely valuable to homeowners because the company will return to fix any problems following a plumber’s work. It is wise to hire a plumber that can either offer you a warranty on specific components of the system or the quality of their work.
  • Quick and Accurate Estimates: Plumbing work can be expensive, and you may need to save some money before starting a new plumbing project. To know when you are ready to hire a qualified plumber to work on your plumbing system, you should see if you can find out the total cost. Sometimes this final cost will depend on a specific model of equipment, as in the case of a water heater or some other large appliance. Before hiring a plumber to do a particular job, find out exactly what you will be required to pay.
  • Rapport with Customers: Find a plumber that will treat you like you matter. Some of the best plumbers in your area may have excellent reviews simply because of how well they treat their customers. A master plumber who wants to stay in business will take the time to build a rapport with their clients, from talking about their hourly rate to the day they finish their plumbing work in your home. Find an experienced plumber who you feel cares about your business.
  • Reliability:Once you have found a qualified plumber that you feel comfortable hiring, you will want to know if they will be there for all your plumbing system needs. Plumbing jobs can arise at any time of the day or night, and it can be helpful to know when and how to reach your plumber. Talk to your master plumber about the comprehensive plumbing services they offer, along with what to do in case of an emergency. The best plumbers are those that are reliable in your times of need.

Williams Comfort Air: A Qualified Local Plumber

If you are trying to find plumbers in your area, you should know that Williams Comfort Air has reputable plumbers standing by. No matter what plumbing problems you are currently experiencing, Williams Comfort Air is not only the best plumber in the area but the right plumber for the job. Give us a call today for an estimate on any of your plumbing needs.

Who Is MAX?

WCA Color Standing Max

Max is an important part of our team. He is more than just a cartoon character. Max represents our commitment to quality work, craftsmanship, pride, and our passion to serve our clients and community. We celebrate this mentality through Max because these are the values that drive us to be the area’s most complete and comprehensive home service company. So, now when you see Max, you’ll know the story behind the man with the mustache!

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